JL Prime

Privacy Policy for BusBlink

Last updated: November 2026

This privacy policy explains how BusBlink (“the app”), made by JL Prime (“we”), handles information. BusBlink shows Singapore bus arrival times, nearby bus stops, estimated bus positions and other transport information. Short version: there is no sign-up, and we don't ask for your name, email or contacts. The app can use your location (only if you allow it) to find stops near you, and shows banner ads through Google AdMob.

Your location

If you allow it, the app reads your phone's location only while you are using the app, one reading at a time (for example when you tap “Use my location”). It never tracks your location in the background. If you don't allow location, the app uses the centre of the map instead, and everything still works.

The location (or map centre) is used to sort stops by distance on your phone. For some transport information, such as nearby bicycle parking, the app sends a rounded location (to about 10 metres) to the BusBlink server, which asks the Land Transport Authority's DataMall for nearby results. We don't store these locations or link them to you.

You can turn location access off at any time in your phone's settings.

Data stored on your phone

Your favourite stops, saved places and whether the app has asked for location are stored on your device. We don't receive them, and there is no account or cloud sync. Your phone's own backup (Google backup on Android, iCloud or computer backups on iOS) may keep a copy, handled by Google or Apple. Uninstalling the app deletes this data from your device.

Transport data and maps

Bus times, bus positions and other transport information come from the Land Transport Authority (LTA) DataMall, through the BusBlink server. Requests to our server include the stop code or area you are looking at, plus your IP address, as with any internet request. Our server keeps short-lived copies of LTA's answers (not of your requests) to stay fast, and our hosting provider may keep standard technical logs for a short time for security.

The map is provided by OneMap (Singapore Land Authority). To show the map, your phone downloads map pictures directly from OneMap, which receives your IP address and the map area being shown. Traffic camera pictures are loaded directly from LTA. See the OneMap privacy statement.

Advertising (Google AdMob)

The app shows small banner ads through Google AdMob to keep it free. There are no full-screen or video ads. To deliver and measure ads, AdMob may collect and process:

  • Device identifiers, such as the Android Advertising ID
  • IP address (used to estimate general location, like country)
  • Information about ad interactions (for example, ads viewed or tapped)
  • Diagnostic information about the ad SDK (crashes, performance)

The app does not share your precise location with AdMob.

On iOS, the app does not ask for permission to track you, so Apple's Identifier for Advertisers (IDFA) is not used, and ads are not personalized using cross-app tracking.

Google's use of this data is described in its policies:

You can reset your advertising ID or opt out of personalized ads in your device settings:

  • Android: Settings → Google → Ads
  • iOS: Settings → Privacy & Security → Apple Advertising

Google Firebase

The app includes Google Firebase's core library, which the Google services in the app need to start. It does not use Firebase Analytics or crash reporting. See firebase.google.com/support/privacy.

In-app purchases

The app has no in-app purchases.

If you email us

If you contact support, we receive your email address and whatever you write. We use them only to reply and help you.

Children

The app is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through the app, contact us and we will help remove it.

Not an official service

BusBlink is made by JL Prime and is not an official app of LTA, SLA or any bus operator. Arrival times and bus positions are estimates and may not be accurate.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

Contact

Questions about this policy: support@jlprime.com.sg