Block Puzzle support
Need help with a JL Prime game, found a bug, or have an idea? Email us — we read every message.
Block Puzzle — common questions
Is my progress saved?
Yes. Your current game and best score are saved on your device automatically. Uninstalling the app deletes them.
How do I turn off sound or vibration?
Open the game, tap the gear icon, and switch Sound or Vibration off.
Why do I see ads?
Ads keep the game free. Video ads are always optional — you choose to watch one to continue a game or unlock rotations.
What is STAR RUSH?
A gold star appears on the board as you score. Clear a line through it before it fades to light a lamp on the STAR RUSH meter. Light all 3 lamps to play a 15-move bonus round on a fresh board — every point you earn there is added to your score.
How do I rate the game?
On Android, open Settings in the game and tap “Rate this game”. You can also rate it any time from the game’s page in the store.
How do I change my ad privacy choices?
In the EU, UK, and Switzerland, open Settings in the game and tap “Ad privacy choices”. Elsewhere, use your phone’s ad settings (Android: Settings → Google → Ads; iPhone: Settings → Privacy & Security → Apple Advertising).